AskAway Illinois

The Todd Library is now a part of AskAway Illinois, the new statewide cooperative reference service. This means that anyone, students, faculty, staff, and the public, can get help with information needs 24 hours a day on any day of the week. The service is available every single day of the year. When you use AskAway, you will be connected to a professional librarian to help answer your questions. Afterward, you’ll receive an email transcript of your session. Questions can be referred to local and national experts for follow-up when appropriate. AskAway is staffed by librarians in Illinois and around the United States, including librarians from the Todd Library.

To use AskAway, click on the librarian on duty or send a message to a librarian link. Select 24/7 Assistance from AskAway Illinois, and fill out the form to begin chatting with a librarian. You will still have option to chat with Todd Library staff when our library is open. The AskAway option is available any time, and allows you to chat with a librarian even when the Todd Library is closed.

When you aren’t chatting with us online, stop by the library to pick up AskAway promotional items, like bookmarks, magnets, and pencils.