The art of doing business across cultures : 10 countries, 50 mistakes, and 5 steps to cultural competence
Title:
The art of doing business across cultures : 10 countries, 50 mistakes, and 5 steps to cultural competence
Author:
Storti, Craig, author.
ISBN:
9781941176146
Personal Author:
Physical Description:
xxx, 292 pages ; 23 cm
Abstract:
Presents five brief (8-10 lines), unsuccessful conversational exchanges between Americans and their business colleagues in 10 different locations-the Arab Middle East, Brazil, China, England, France, Germany, India, Japan, Mexico, and Russia. These situations illustrate the five most common cultural differences between Americans (and other northern Europeans) and each of the featured cultures through debriefing each conversation to illustrate where the cultural mistake occurred, and suggesting a practical fix to prevent similar misunderstandings in the future. -- Publisher's description.
Contents:
The Arab middle east. A day in the desert ; Sarah in Chicago ; There must be money ; Just trying to help ; The naked yes -- Brazil. Vacation ; First visit ; Phase II ; Let's have lunch ; Mutual understanding -- China. Suggestions ; No visitors ; Doing our best ; The price of tea in China ; Leaving early -- England. A lot of effort ; Carried away ; Closing time ; We'll have a go ; Good news -- France. Gloom ; Let's move on ; Helping Jean ; A good feeling ; What does perfume mean? -- Germany. On schedule ; Running late ; A great pleasure ; Product launch ; First draft -- India. Explanations ; I'm glad you called ; Completion date ; Problems solved ; Timing -- Japan. The production schedule ; Another briefing ; Sorry ; Trial results ; Changes -- Mexico. Writing a report ; My cousin Octavio ; Why not? ; Unhappy in Boston ; Replacing Enrique -- Russia. Dusha: the Russian soul ; Anything can happen ; Six months ; Minsk mates ; Now or never -- Five steps to cultural competence -- Reading list.
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