The sound of the future : the coming age of voice technology

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Title:

The sound of the future : the coming age of voice technology

Author:

Dengel, Tobias, author.

ISBN:

9781541702363

Personal Author:

Dengel, Tobias, author.

Edition:

First edition.

Physical Description:

iv, 328 pages : illustrations ; 25 cm

General Note:

Source of cataloging data: WCP

Abstract:

"Voice is the next technology--remarkably similar in potential impact to the Internet and mobile computing--poised to change the way the world works. Tobias Dengel is in the vanguard of this breakthrough, understanding the deep, wide-ranging implications voice will have for every industry. And here he connects the dots about this emerging paradigm to vividly illustrate how business leaders can stay ahead of the game, rather than scrambling to catch up, as voice technology gradually reveals its power, creating a host of new winners and losers. Using fascinating, colorful stories, Dengel explains how the "voice-first" experience is becoming part of the global technology mainstream, exploring the ways voice will do a better job of serving basic human needs such as safety, speed, accuracy, convenience, and fun, as well as making it possible for hundreds of millions of people around the planet to participate more fully and productively in today's high-tech world by making interactions with technology virtually effortless. A pervasive technology like the Internet and mobile, voice, with applications in marketing, sales, service, manufacturing, and logistics, will change the way we work at every level and every function, driving down costs, boosting productivity, and enabling the creation of entirely new business models. This is not simply about Siri and Alexa. They are the tantalizing but incomplete precursors of the ultimate interface that will make technology easier, faster, more accurate, and more human"-- Provided by publisher.

Contents:

Prologue: The power and potential of voice technology -- Introduction: Unmistakable signs of the impending voice-technology wave -- Part One: The human needs met by voice technology. Speed : increasing the efficiency of every human-machine interaction -- Safety : creating a less dangerous world -- Knowledge : getting critical information when and where you need it -- Inclusion : creating a world where no one is left behind -- Engagement : making life more creative, entertaining, and enjoyable -- Transformation : voice-enabled business models that will change industry landscapes -- Part Two: Rising to the challenge. Falling barriers : overcoming the technical, organizational, and social challenges to voice technology -- Making voice an integral part of your existing business systems -- Training voice tools to understand your world -- Designing and redesigning the multimodal user experience.

Subject Term:

Voice computing.

Natural language processing (Computer science)

Added Author:

Weber, Karl, 1953-

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Library	Material Type	Call Number	Status	Item Holds
Searching... Sugar Grove - Todd Library	Book	QA76.9 .V65 D46 2023	Searching... Unknown	Searching... Unavailable

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Summary

A Wall Street Journal Bestseller

A USA Today Bestseller

Why voice technology is the next big thing in technology, as big as mobile a decade ago and the internet in the late 90s, fundamentally altering the way companies do business.

Voice is the next technology - remarkably similar in potential impact to the internet and mobile computing - poised to change the way the world works. Tobias Dengel is in the vanguard of this breakthrough, understanding the deep, wide-ranging implications voice will have for every industry. In The Sound of the Future , he connects the dots about this emerging paradigm to vividly illustrate how business leaders can stay ahead of the game, rather than scrambling to catch up, as voice technology gradually reveals its power, creating a host of new winners and losers.

Using fascinating, colorful stories, Dengel explains how the "voice-first" experience is becoming part of the global technology mainstream, exploring the ways voice will do a better job of serving basic human needs such as safety, speed, accuracy, convenience, and fun, as well as making it possible for hundreds of millions of people around the planet to participate more fully and productively in today's high-tech world by making interactions with technology virtually effortless.

A pervasive technology like the internet and mobile , voice, with applications in marketing, sales, service, manufacturing, and logistics, will change the way we work at every level and every function, driving down costs, boosting productivity, and enabling the creation of entirely new business models.

This is not simply about Siri and Alexa. They are the tantalizing but incomplete precursors of the ultimate interface that will make technology easier, faster, more accurate, and more human .

Reviews (1)

Kirkus Review

An introduction to an emerging new paradigm of voice interaction with machines. Giving commands to tech devices by voice has been around for years, but the thesis of this book is that the technology is ready to take a leap to the transformative level. Dengel, the president of WillowTree, a digital product design and development company, gathers numerous case studies from companies that have already begun to make the transition. The underpinning AI technology has undergone countless improvements, to the point that sophisticated, multitier interactions between users and devices are becoming possible. "The overarching driver," writes the author, "is the fact that we speak three times faster than we type….The beauty and power of voice is that it is the easiest, most natural, and most convenient way for us to communicate with our devices." The potential applications range from repetitive tasks like completing forms to complex work like software programming as well as creative activities. The real value, however, is likely to come from improved customer service and interaction at the personal level. Siri and Alexa have introduced millions of people to voice interfaces, but those systems have limitations in learning and recognition. Dengel sees them as representatives of the first generation of voice interaction, and the technology is moving beyond them. He emphasizes that people do not want tech to emulate humans; rather, they want interfaces that are reliable, clear, and flexible. For companies, integrating voice technology will require investments, but the productivity gains are worth it, especially if a custom-designed system is used. Although there are still issues such as use in noisy environments, it is clear that voice interaction is going to spread and develop. The author does a good job of explaining where it is going. From a solid base of experience, Dengel charts the way forward for the next technological shift. Copyright (c) Kirkus Reviews, used with permission.

Prologue: The Power and Potential of Voice Technology	1
Introduction: Unmistakable Signs of the Impending Voice-Technology Wave	9
Part 1 The Human Needs Met By Voice Technology
1 Speed: Increasing the Efficiency of Every Human-Machine Interaction	33
2 Safety: Creating a Less Dangerous World	57
3 Knowledge: Getting Critical Information When and Where You Need It	81
4 Inclusion: Creating a World Where No One Is Left Behind	105
5 Engagement: Making Life More Creative, Entertaining, and Enjoyable	121
6 Transformation: Voice-Enabled Business Models That Will Change Industry Landscapes	143
Part 2 Rising to the Challenge
7 Falling Barriers: Overcoming the Technical, Organizational, and Social Challenges to Voice Technology	171
8 Making Voice an Integral Part of Your Existing Business Systems	207
9 Training Voice Tools to Understand Your World	235
10 Designing and Redesigning the Multimodal User Experience	267
Acknowledgments	293
Notes	297
Index	315

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Bound With These Titles

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Summary

Summary

Reviews (1)

Kirkus Review

Table of Contents