The power of saying no : the new science of how to say no that puts you in charge of your life

Title:

Author:

Patrick, Vanessa M., author.

ISBN:

9781728251523

Personal Author:

Patrick, Vanessa M., author.

Physical Description:

xviii, 315 pages : illustrations, charts ; 24 cm

General Note:

Source of cataloging data: WCP

Abstract:

"Everyone has a hard time saying no, but doing so can vastly improve our lives and relationships. Enter the art of empowered refusal: the skill of strategically saying no from a place of personal power that gives voice to your principles, values, and priorities while protecting your relationships and reputations. In Power of Saying No, Professor and researcher Vanessa Patrick explains that empowered refusal is a much-needed framework that can be mastered with thoughtful practice. By setting boundaries and being respectful to others (and yourself!) saying no can help you live your happiest, most successful life"-- Provided by publisher.

Contents:

Introduction -- Part 1: Saying no is a superskill. Why we say yes when we want to say no -- The spotlight effect -- The art (and science) of empowered refusal -- Part 2: The A.R.T. of empowered refusal: competencies for crafting your empowered refusal. Looking inward to develop self-awareness -- Make rules, not decisions -- Bringing your whole self to your empowered refusal -- Part 3: The practicalities of empowered refusal. Managing pushback from difficult askers -- Getting out of our own way -- Harnessing your trailblazing potential.

Subject Term:

Assertiveness (Psychology)

Respect.

Conduct of life.

Interpersonal relations.

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Library	Material Type	Call Number	Status	Item Holds
Searching... Aurora Downtown	Book	BF575 .A85 P38 2023	Searching... Unknown	Searching... Unavailable

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Summary

"If you're tired of agreeing to annoying asks and thankless tasks, read this book. The Power of Saying No offers the smartest advice I've ever encountered for declining requests without risking your reputation or your relationships. This essential guide will sharpen your mind and steel your spine to live life on your own terms." --Daniel H. Pink, #1 New York Times bestselling author of The Power of Regret, Drive, and To Sell Is Human

Stop saying yes. Start saying no. Change your life!

You have probably said "yes" to bosses, partners, family, friends, and even strangers, when you actually want to say "no." Maybe you wish you could say no more often, but you're not sure how or if it's even possible to do so. You're not alone! We're taught to say yes as often as we can. After all, if you say no, aren't you likely to miss out on opportunities and sever important relationships? Isn't saying no a harmony-buster?

In The Power of Saying No, award-winning professor and researcher Vanessa Patrick delves into the new science of saying no. She introduces the ground-breaking concept of "empowered refusal"--a proven framework for saying no that puts you in charge of your life--and reveals some surprising secrets about the power of the word no.

Dr. Patrick shares:

Why empowered refusal is a valuable superskill that helps us say no in a way that does not invite pushback from others. The toolkit of three competencies you need to develop to effectively communicate an empowered no response. A framework to help separate the "good-for-me" from the "not-good-for-me" activities and engagements that come our way. How to establish and implement personal policies that empower your refusal. How to use empowered refusal to manage difficult askers, strengthen your relationships and realize your full potential.

It's more important than ever to protect your time, focus on your top priorities, and use the power of saying no to reach your goals at work and at home. Empowered refusal is a unique, positive, and meaning-filled approach to managing your energy and ambition effectively, allowing you to make lasting, positive changes in your life.

This empowering book is a fascinating read that will help you with conflict resolution, boundaries, communication, and difficult conversations!

"The Power of Saying No will stay within arm's reach for me. It offers the explanations and the inspirations I need to take charge of my life and career, with concrete tools to make it happen. I was able to put Vanessa Patrick's lessons to work the day I started reading the book and have continued every day since. Read this book. Twice." --Dolly Chugh, author of The Person You Mean to Be and A More Just Future, Jacob B. Melnick Term Professor at the NYU Stern School of Business

Reviews (2)

Publisher's Weekly Review

Patrick, a professor of marketing at the University of Houston, advances a notion of "empowered refusal" in her upbeat debut. After acceding to a boss's arbitrary request to stay late at the office to receive a fax in her mid-20s, Patrick resolved to find a better way to say no and formulated a method driven by one's "values, priorities, and perspectives." Here, she outlines a three-part plan for obtaining this "superskill." First, it's important to understand why people unwillingly say yes; for one, humans are wired to seek social harmony, and saying no is a "socially dispreferred response." Next, readers should better understand the priorities that motivate their choices. Finally, the author shares practical tools to handle pushback, such as delegating the refusal or explaining that "no" is part of a "personal policy." Patrick draws on psychological research and cultural references to illustrate her ideas, and while some don't do much to advance the argument--as when she cites Katherine Heigl's character in the movie 27 Dresses as an example of someone who can't turn down friends' requests, in this case ending up a bridesmaid in nearly 30 weddings--readers will appreciate her practical strategies and encouraging tone. Despite its weaker moments, this is motivating. (June)

Booklist Review

Why do we so often say "yes" when we really mean "no?" Patrick, a marketing professor at the University of Houston, has spent years researching that question. By analyzing data from interviews, surveys, and test cases, the author has discovered two driving forces: the desire to be seen as warm and as competent. Both factor into our tendency to give in, even when we're not convinced it's for the right reasons. Patrick says the solution is the "empowered refusal." This allows us to consider our values while conveying determination and discouraging pushback. With a series of brief tests, Patrick helps readers understand their typical reactions to requests and the history behind them. Instead of imposing a blueprint on this process, the author encourages readers to create their own personal policies, i.e., a simple set of rules that reflect their values and priorities. These policies will enable them to evaluate requests and make firm, empowered choices. Filled with personal anecdotes, case studies, and quotes from literature, this persuasive book will set readers on the path to self-awareness and empowerment.

Introduction	ix
Part 1 Saying no is a Superskill
Chapter 1 Why We Say Yes When We Want to Say No	1
Chapter 2 The Spotlight Effect	35
Chapter 3 The Art (and Science) of Empowered Refusal	64
Part 2 The A.R.T. OF Empowered Refusal: Competencies for Crafting Your Empowered Refusal
Chapter 4 Looking Inward to Develop Self-Awareness	97
Chapter 5 Make Rules, Not Decisions	128
Chapter 6 Bringing Your Whole Self to Your Empowered Refusal	157
Part 3 The Practicalities of Empowered Refusal
Chapter 7 Managing Pushback from Difficult Askers	185
Chapter 8 Getting Out of Our Own Way	218
Chapter 9 Harnessing Your Trailblazing Potential	244
Glossary of Empowered Refusal Terms	270
Acknowledgments	274
Notes	279
Index	301
About the Author	316

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Bound With These Titles

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Summary

Summary

Reviews (2)

Publisher's Weekly Review

Booklist Review

Table of Contents